Business Protection

Security Bond

Hiring foreign workers in Singapore involves a security bond, and a “bond call” from MOM can occur if employment regulations are breached. This insurance protects employers against such bond calls due to various reasons, from work permit violations to unpaid salaries or a worker going missing.

Financial Protection
Against Bond Calls

Enables Hiring of
Foreign Workers

Potential Support in
the Appeal Process

About the Employer’s Bond Obligation

A bond call occurs when the Ministry of Manpower (MOM) issues a demand to recover the bond amount from the employer. This happens if the employer or the foreign worker is found to have breached the conditions stated under the Employment of Foreign Manpower Act or the Employment of Foreign Manpower Regulations (Work Passes).

The employer or worker violates any of the conditions of the Work Permit or bond.
The worker’s salary is not paid on time.
The employer fails to send the worker home after the Work Permit is expired, revoked, or cancelled.
The worker goes missing.

You will not be liable for your worker’s actions (such as those relating to pregnancy) if you can prove that you have:

Upon our contact, it is important for you to notify us of the reason for the bond call and whether you agree with the statement made by MOM.

Insurers are required to make payment to the MOM before the deadline and therefore any appeal from the insured should be sent in before the stipulated deadline.

If the appeal is in progress, the insured should provide concrete evidence to us to request the insurer to hold the payment.

There are two outcomes to the appeal:

The appeal is successful, the insurer does not have to make any payment and the matter is considered closed.

The appeal is unsuccessful, the insurer will have to make payment and will seek recovery from the insured accordingly.

Please note that there is no typical processing time for foreign worker bond calls.